Refund policy

We offer a 14-day return policy. This means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition in which you received it, unworn, unused, with tags attached and in its original packaging. You will also need the receipt or other proof of purchase.

To start a return, contact us at golfaccessat@gmail.com.

If your return is accepted, we will send you a return shipping label and instructions on how and where to send the package. Items sent back without first requesting a return will not be accepted.

You can always contact us with any return questions at golfaccessat@gmail.com.

Damage and problems
Please inspect your order upon receipt and contact us immediately if the item is defective or damaged, or if you receive the wrong item, so that we can assess and resolve the problem.

Exceptions / non-returnable items
Certain items cannot be returned, such as perishable goods (for example food, flowers or plants), custom products (for example special orders or personalised items) and personal care products (for example beauty products). We also do not accept returns of hazardous materials, flammable liquids or gases. Please contact us if you have questions or concerns about a specific item.

Unfortunately, we cannot accept returns of sale items or gift cards.

Exchanges
The fastest way to get the item you want is to return the item you have received. Once the return is accepted, you can purchase the new item separately.

European Union – 14-day withdrawal period
Notwithstanding the above, you have the right to cancel or return your order within 14 days without giving a reason if the goods are shipped to the European Union. As described above, your item must be in the same condition in which you received it, unworn, unused, with tags attached and in its original packaging. You will also need the receipt or other proof of purchase.

Refunds
We will notify you once we have received and inspected your return and let you know whether the refund has been approved. If approved, you will receive an automatic refund to your original payment method within 10 business days. Please remember that your bank or credit card company may take some time to process and post the refund.
If more than 15 business days have passed since we approved your return, please contact us at golfaccessat@gmail.com.